Terms and Conditions

The following terms and conditions apply to the website www.pearlworld.co.uk. By utilizing this website, you are agreeing to comply with the terms and conditions outlined below. The use of this site signifies your acceptance of these terms and conditions, and the placement of an order confirms your acceptance of these terms and conditions. Kindly read them carefully and retain a copy for future reference. The only accepted forms of payment are bank transfer, credit/debit card, and PayPal. For international shipments, payment must be made via bank transfer. Please email us for bank transfer details.

These terms and conditions do not affect your statutory rights. The term "Pearl World Ltd." refers to Unit 2, GND FLR, Alum Rock Road, Birmingham B8 3HU, United Kingdom. The term "you" refers to the user or viewer of our website.

Please note that we are a trade-only website and a minimum purchase of £100 is required to be eligible for trade prices. We do not sell or provide goods to the general public. Upon registering your details, we will conduct the necessary checks to confirm that you are a genuine trade customer. Additionally, we may require documentation related to your business, such as a company bank statement or electricity bill.

1. Payment for goods and services can be made via bank transfer, credit or debit card, and PayPal. For international orders, only bank transfer payments will be accepted. To ensure the security of your financial information, we may ask for additional validation of personal details and credit card information through registered credit reference and fraud prevention agencies.

2. The total cost of goods, including any applicable taxes and delivery charges, will be specified at the time of placing an order. In the event of a pricing error or adjustment due to supplier costs, we reserve the right to correct the price and notify the customer before processing the order.

3. To use our website, you must provide a valid email address for communication regarding promotions and invoices. You may opt out of receiving any emails from us by notifying us. All information provided will be treated in accordance with the Data Protection Act 1998.

4. It is the responsibility of the customer to ensure that all information provided for the purpose of ordering goods or services is accurate, including billing address and telephone number. The customer must also confirm that the credit or debit card used for payment belongs to them and that there are sufficient funds to cover the cost of the order.

5. Pearl World Ltd is a trade-only website with a minimum purchase requirement of £200 to be eligible for trade prices. We do not sell or supply to the general public and will conduct necessary checks to verify the authenticity of trade customers. We may also request additional documentation such as company bank statements or utility bills.

6. All purchases made through the website or in-store are non-transferable. We reserve the right to vary or terminate the operation of any promotion at any time without notice.

7. The website and its content is the copyright of Pearl World Ltd. All rights reserved. Use of any content without consent is strictly prohibited and may result in legal action for compensation.

8. The estimated time and date for delivery is provided by our couriers, and we will not be held responsible for any delays due to events outside of our control. For international deliveries, the customer may be responsible for import duties and taxes.

9. We use a number of third-party couriers to dispatch our goods, and any loss or damage of products during shipment must be reported to us within 14 days of receipt.

10. We will only accept returns of faulty or incorrectly supplied items. To initiate a refund or replacement, customers must contact us via email or the contact details provided on our website. Returns must be made within 14 days of receipt and any tampered, damaged, or opened items will not be accepted. The customer is responsible for any delivery charges and loss or damage to returned items.

11. The terms and conditions outlined below apply to the website address www.pearlworld.co.uk. By utilizing this website, you are agreeing to comply with the listed terms and conditions. Placement of an order indicates acceptance of these terms and conditions. We kindly request that you read them carefully and print a copy for future reference.

12. We currently accept payment via bank transfer, credit and debit card, and PayPal. For international shipping, only bank transfers are accepted. We would like to assure you that bank transfers are a safe and secure method of payment. If you require bank transfer details, please contact us via email.

13. It is important to note that these terms and conditions do not affect your statutory rights. Pearl World Ltd is located at Unit 2, GND FLR, Alum Rock Road, Birmingham B8 3HU, United Kingdom. The term "you" refers to the user or viewer of our website.

14. We operate as a trade-only website and a minimum purchase of £200 is required to be eligible for trade prices. We do not sell or supply to the general public. When registering your details, we will conduct the necessary checks to ensure that you are a genuine trade customer. In addition, we may request business-related documents such as a company bank statement or electricity bill for verification purposes.

15. All prices on our website are exclusive of VAT and do not include delivery charges, which will be indicated at the time of placing your order. In the event that an item is under priced on our website due to an error, we reserve the right to not supply the item at the stated price. In such cases, we will contact you to inform you of the correct price and provide you with the option to proceed with the purchase at the corrected price or receive a full refund.

16. You agree to provide us with your email address for the purpose of receiving promotional offers and invoices for your order.

 17. The availability of products and services offered on our website, www.pearlworld.co.uk, is subject to change without notice. In the event that we are unable to supply a particular product or service, we will not charge for said item and any payments already made will be refunded. However, we cannot be held responsible for any additional losses or damages incurred as a result of our inability to supply said product or service.

Pearl World Ltd. is located at Unit 2, GND FLR, Alum Rock Road, Birmingham B8 3HU, United Kingdom. Our contact information is as follows: Telephone: +44 07503816869, Email: z.javed@pearlworld.co.uk. We are committed to providing professional and efficient service to all of our customers.